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Today’s most pressing organizational challenges like shifting community needs, scarce resources, competing stakeholder priorities, rarely yield to conventional problem-solving. When the problem itself is unclear and the path forward doesn’t yet exist, having more data or more answers isn’t enough. Design Thinking offers a disciplined, human-centered framework for making practical progress in exactly these conditions, empowering leaders to move from ambiguity to clarity to action.

In this interactive one-day workshop, participants don’t just learn about Design Thinking; they do it. The workshop opens with a structured challenge-framing session in which participants surface real organizational issues from their own contexts, then form small working groups around shared concerns. Each group works their chosen challenge through the core stages of the Design Thinking process: building empathy with stakeholders, reframing the problem, generating and testing ideas through rapid experimentation, and iterating toward solutions that actually work. The program emphasizes a fundamental mindset shift from feeling pressure to “get it right the first time” to confidently learning your way forward.

Key Learning Outcomes

• Identify and frame organizational challenges before jumping to solutions.
• Apply a structured Design Thinking framework to complex, ambiguous problems.
• Use empathy-building tools to uncover what stakeholders, customers, and communities really need.
• Reframe problems to open up new possibilities for action.
• Create, prototype, and test ideas through rapid, low-risk experimentation.
• Move a team from confusion to clarity to action in hours, not months.
• Immediately apply Design Thinking methods to real challenges in your own organizations.

Instructor

Robin Beers, PhD
Organizational Psychologist
Founder, Ubuntu Culture Company

Who Should Attend

• Leaders and managers working in environments with multiple stakeholders and competing priorities.
• Professionals dealing with problems that don’t have obvious or established solutions.
• Teams and individuals who want to make meaningful, lasting progress rather than apply short-term fixes.
• Anyone in corporate, nonprofit, or public-sector organizations who needs to move people and ideas forward in the face of uncertainty.

Date and Location

Thursday, October 29, 2026, 9 a.m. - 4 p.m.
Garden Room, Edgehill Mansion, С��è��ý
75 Magnolia Ave., San Rafael, CA 94901

Fees 

Program fees are $1,900 and includes tuition, course materials, breakfast and lunch.

Discounts

• Early Bird Discount: 10% discount ($1,710 after discount) for registrations received before September 30, 2026.
• Group Discount: 20% discount ($1,520 after discount) for 2 or more individuals from a single organization.
• Alumni Discount: 30% discount ($1,330 after discount) for С��è��ý alumni.

Note: Only one discount may be applied per participant.

For any questions, please email ils@dominican.edu or call (415) 482-1918.